I completed the Services Marketing Simternship Certificate, where I gained hands-on experience in applying key marketing concepts within a simulated business environment. Throughout the program, I worked on real-world scenarios focused on customer experience, service quality, and strategic marketing decisions, helping me strengthen my problem-solving, communication, and analytical skills. This experience enhanced my understanding of how to effectively market intangible services and deliver value to customers.

I completed the Google Analytics Certificate by working through a series of structured training modules that covered key topics such as data collection, reporting, audience insights, and conversion tracking. The program provided hands-on experience with the Google Analytics platform, allowing me to learn how to set up dashboards, interpret metrics, and make data-driven marketing decisions. This training strengthened my ability to analyze user behavior and optimize digital strategies for improved performance.

As part of my responsibilities with VSA, I completed the certification in Sexual Harassment and Abusive Conduct Prevention Training. This training educated me on identifying, preventing, and addressing inappropriate behavior in both professional and organizational settings. It emphasized the importance of creating a safe, respectful, and inclusive environment, and prepared me to uphold these standards within the VSA community.